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Privacy Policy

Sub-Zero Events Ltd trading as Top Gear Live is a company incorporated in England and Wales with company registered number 06499361 and with registered offices at Earls Court Exhibition Centre, Warwick Road, London, England SW5 9TA (and referred to in this Privacy Policy as "Top Gear Live").  Top Gear Live is responsible for this “Website” and its contents (http://www.topgearlive.co.uk)

 
Please read carefully this notice of our Privacy Policy (“Notice”) and the Terms of Use for this Website. Your use of this Website signifies your agreement and consent to this Notice and the Terms of Use.  If you do NOT accept the Terms of Use and this Notice, then please discontinue your use of this Website.
 
This Notice describes the types of personal data we collect, how we may use that personal data and with whom we may share it. The term “personal data” means information about an identifiable individual which includes name, address, email, telephone number and other information relating specifically to an individual.
 
Our Notice also describes the measures we take to protect the security of the personal data. We also tell you how you can reach us to:
 
(i)  access, correct, or delete the personal data that you have provided;
(ii) withdraw any consent you may have previously given to the processing of your personal data;
(iii) tell us not to contact you with marketing materials about our products and services; and
(iv) ask any questions you may have about our online privacy practices.
 
 
PERSONAL DATA:
 
How You Provide It And How We Collect And Use It
Personal data is any information that can be used to identify a specific individual, such as your name, email address, home address, phone number and credit card information.
 
You may choose to provide personal data when you visit our Website. If you choose not to provide us with your personal data you may not be able to access some of the services offered on our Website, such as newsletters or bulletins or take part in our Promotions. Here are some of the ways in which you may provide us with your personal data and the types of personal data you may submit. We also explain how we (or any of our associated companies and business partners) may use the personal data in different ways according to the purpose for which it was provided.  For example, if you provide personal data to register for a newsletter or a text messaging service, to enter a competition or promotion or to purchase goods or services, we will use it to register you for or provide you with those goods or services. We may also obtain personal data from reputable third parties, such as credit agencies.
 
We may also use your personal data to provide you with information about events coming up, ticket sales, features, services and other offerings that may be of interest to you.  We also may send information or offers to selected groups of Website users on behalf of other businesses.  When we do this, we do not give those businesses your name or address.  Under certain circumstances (for example if you win a contest) we may post your personal data on the Website.  We will notify you of this possibility when you provide the personal data and, if possible, when the personal data is posted.
 
Where you have provided consent, your data will be passed to Top Gear so that they may contact you via email about other products and services that they feel would be of interest to you that are related to Top Gear. 
 
Children
We would encourage parents and guardians to spend time online with their children so that they are fully familiar with the sites visited by their children.  We may ask users of our Website or other services for details of their age.  By using the Website you agree to respond truthfully and accurately about your age.  Children must have the permission of their parent or guardian to submit their data to us and we do encourage you to explain our Terms of Use and Privacy Policy in this Notice to your children.
 
Contacting Us Through Our Website
If you communicate with us through any link on our Website, we may ask you for your personal data so we (or our any of our associated companies) can respond to your questions and comments. You may also choose to provide additional information as well.
 
Competitions, Contests, Sweepstakes and Other Promotions (“Promotions”)
At www.topgearlive.co.uk we may occasionally conduct Promotions. If you choose to enter and you are not already a registered member of www.topgearlive.co.uk, we may ask you for your personal data such as your name, email address, postal address and telephone number for the purpose of conducting these Promotions.  Competition Rules are explained in our Terms of Use.
 
Goods or Services for Purchase
From time to time we may offer products or services for purchase through our Website (in particular tickets for our events). When you choose to purchase merchandise or subscribe for such services, we may ask you to provide your name, email address, postal address and telephone number or other personal data. This personal data is collected for the purpose of providing you with the services you choose to purchase and/or subscribe for. We may also ask you to provide your credit card details for this purchase, or we may direct you to a third party payment processing service to make payment. If we direct you to a third party payment processing service, please be aware that Top Gear Live is not liable or responsible for such service and that your use of that service might be subject to terms and conditions imposed by the service provider and other privacy policies.
 
Message Boards, Chat Rooms, Blogs and Other User Forums
Personal data posted to message boards, chat rooms, blogs and other user forums becomes public information. Please use caution when using these features of our Website. Please see our Terms of Use for the standards of behaviour that must be followed when using these sections of the Website and what happens to anything you post or submit (which we may then keep).
 
Newsletters and Other Communications
On our Website, you may sign up to receive newsletters and other communications about our services and promotions (e.g. our Podcasts). To sign up, we may ask you for additional personal data such as your date of birth, postcode, email address and mobile telephone number. This personal data is used by us (or our associated companies or licensees) to send you the communications you request. Details of how you may opt-out of receiving any communications from us are described in the “Your Preferences” section below.
 
Other Website Features
We offer Website visitors various features for their enjoyment, which we may change from time to time. We may ask you to submit certain personal data so we can provide you with these features.
 
Other Data We May Collect Automatically
When you visit www.topgearlive.co.uk, we may automatically collect certain personal data that we then aggregate so that it is not linked to a single, identifiable individual. This information provides us with statistics such as how many users visited our site and which pages were accessed. By collecting this information, we learn how to best tailor this Website to our visitors. We collect this information either through "log files", "cookie" technology or with "web beacons", as explained below.
 
Log Files
Log files are web server files (such as the domain name or IP address, URL, the http response code, the Website from where you visit us or the date and duration of your visit) that are automatically created when an Internet user visits a site. Once you stop using our Website, we process and use this information only to enable further connections, for billing purposes, to detect disruptions to telecommunication equipment and to detect abuse of our telecommunication services. We delete this information routinely.
 
This information is used to create general aggregated profiles of our Website user base and is not used to create personalised user profiles. In case of disruption or misuse, we reserve the right to file a report with law enforcement agencies. We do not use this information for any other purpose(s) and do not share this information with any third parties, except as set out in the section titled "How We Share Personal Data" below.
 
Cookies

Our website uses cookies. Please view our Cookie Policy for more information. 

Web Beacons
Certain pages on our Website may contain "web beacons" (also known as Internet tags, pixel tags and clear GIFs). These web beacons allow third parties to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page, and the information in cookies sent by the third party.
 
HOW WE SHARE PERSONAL DATA
We do not sell or otherwise disclose personal data about our website visitors, except as described here. We may share your personal data with affiliates and/or licensees and/or partners of Top Gear Live in order to be able to run the business and provide services to you with those affiliates and/or licensees in the same way as Top Gear Live does as described above under “How You Provide It And How We Collect And Use It”.  For example: Where you have provided consent, your data may be passed to Top Gear so that they may contact you via email about other products and services, related to Top Gear, that they feel would be of interest to you.  You may unsubscribe from these emails at any time by clicking on the link included in the email.
 
We may use data for specific purposes disclosed to you when you registered for our Website (or otherwise provided data to us, for example for a Promotion). Otherwise we will do so only with your explicit consent. 
 
We may also share your personal data with service providers, employees or contractors that we have retained to perform services or work on our behalf. These parties are provided only with the personal data they need to perform their functions and can only use and disclose such personal data as is necessary to perform services on our behalf or to comply with legal requirements.
 
In addition, we may disclose your personal data (i) if we are required to do so by law or legal process, (ii) to law enforcement authorities or other government officials, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity.
 
We reserve the right to transfer your personal data in the event we sell or transfer all or a part of our business or assets. Should such a sale or transfer occur, we will use reasonable endeavours to direct the subsequent owner to use the personal data you have provided through this Website in a manner that is consistent with this Notice. If you do not want your personal data to be processed following such a transfer, you should contact the subsequent owner of Top Gear Live.
 
WHERE YOUR PERSONAL DATA MAY BE TRANSFERRED AND STORED
Your personal data will be processed in the United Kingdom and/or in other states of the European Economic Area (EEA). However as a global company, Top Gear Live may from time to time transfer your personal data to global customer databases located in the United States of America and make it accessible by any of our affiliate entities worldwide or to third parties. The transfer of data outside of the EEA which does not provide an adequate level of protection is subject to restrictions. Top Gear Live has taken reasonable steps so that personal data it collects receives an appropriate level of data protection.
 
You understand and hereby agree that your personal data may be sent to the United States of America or to other countries which do not provide an adequate level of data protection and that Top Gear Live has taken steps to ensure that your personal data will be adequately protected. If you no longer wish to consent to the transfer of your personal data as described in this paragraph please contact us as described in the “How to Contact Us” section of this Notice.
 
Links to Other Sites
Our Website may provide links to other websites for your convenience and information. These websites may operate independently from www.topgearlive.co.uk Linked sites may have their own privacy notices in place, which we strongly suggest you review if you visit any linked sites. To the extent any linked websites you visit are unrelated to Top Gear Live, we are not responsible for their content, maintenance or availability.
 
HOW WE PROTECT PERSONAL DATA
We maintain administrative, technical and physical safeguards for this Website to protect against loss, misuse or unauthorised access, disclosure, alteration or destruction of the personal data you provide on www.topgearlive.co.uk.
 
ACCESS AND CORRECTION
Top Gear Live provides Website visitors with reasonable access to personal data they provide through www.topgearlive.co.uk and the ability to review and correct it as and when necessary. Such requests may be subject to a reasonable fee. To help protect your privacy and security, we will take reasonable steps to verify your identity, such as requiring a password and user ID, before granting access to your personal data. Access requests should be addressed to This email address is being protected from spambots. You need JavaScript enabled to view it. . This e-mail address is being protected from spambots. You need JavaScript enabled to view it .
 
YOUR PREFERENCES
If you would like to view the personal data we process about you, to update your contact details and preferences, or to tell us you no longer want us to process your personal data, you may email us at This email address is being protected from spambots. You need JavaScript enabled to view it. . This e-mail address is being protected from spambots. You need JavaScript enabled to view it .  If you would like to be removed from our mailing list, you may email us at This email address is being protected from spambots. You need JavaScript enabled to view it. . This e-mail address is being protected from spambots. You need JavaScript enabled to view it  or simply press ‘unsubscribe’ at the base of any emails you receive from us (or from any of our partners).
 
If you ask that we stop using your personal data, we take reasonable steps and honour that request. However, we will retain records of your personal data as needed in order to comply with applicable law.
 
Updates to Our Privacy Notice
This Notice may be updated periodically and without prior notice to reflect changes in our online information practices on www.topgearlive.co.uk . We will post a prominent notice on this site to notify you of significant changes to our Notice and indicate at the top of the Notice when it was most recently updated.
 
If you continue to use our Website ten (10) days after the date of such notification your continued use of our Website will be deemed to be your acceptance of such changes.
 
HOW TO CONTACT US
If you have any questions or comments about this Notice, or if you would like us to update the personal data we have about you or your preferences, please contact us by:
 
* sending an email to This email address is being protected from spambots. You need JavaScript enabled to view it. . This e-mail address is being protected from spambots. You need JavaScript enabled to view it 
* writing to Marketing Team, Sub-Zero Events Ltd, 2nd Floor, Earls Court Exhibition Centre, Warwick Road, London, England SW5 9TA.
 
Terms of Use updated 28 March 2012.
 

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